{"id":27326,"date":"2022-10-26T16:51:41","date_gmt":"2022-10-26T20:51:41","guid":{"rendered":"https:\/\/www.hallco.org\/web\/?page_id=27326"},"modified":"2023-10-03T13:55:35","modified_gmt":"2023-10-03T17:55:35","slug":"duo-faq","status":"publish","type":"page","link":"https:\/\/www.hallco.org\/web\/duo-faq\/","title":{"rendered":"DUO FAQ"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_one_full  avia-builder-el-first   container_wrap sidebar_left'  ><div  class='avia-slideshow av-l9q43gkw-1f685bf59b51b1788523851a4260d2a6 avia-slideshow-featured av_slideshow_full avia-fade-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 12.815533980583%;'><li  class='avia-slideshow-slide av-l9q43gkw-1f685bf59b51b1788523851a4260d2a6__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-l9q43gkw-1f685bf59b51b1788523851a4260d2a6__0 caption_fullwidth caption_right caption_right_framed caption_framed'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title ' >DUO FAQ\u2019s<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-27258 avia-img-lazy-loading-not-27258 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"1030\" height=\"132\" title=\"DuoBannerTop\" alt=\"\" sizes=\"(max-width: 1030px) 100vw, 1030px\" data-src=\"https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop.jpg\" data-srcset=\"https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop.jpg 1030w, https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop-300x38.jpg 300w, https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop-768x98.jpg 768w, https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop-800x103.jpg 800w, https:\/\/www.hallco.org\/web\/wp-content\/uploads\/2022\/10\/DuoBannerTop-705x90.jpg 705w\"><div class='av-section-color-overlay' style='opacity: 0.4; background-color: #0a0a0a; '><\/div><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-27326'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-2pttzry-cc7bd4a1edb53d7895394f3f56443b7a av_one_full  avia-builder-el-1  el_after_av_slideshow_full  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25p0vxa-f268051bc1409b744679cc3dbe07ca87\">\n#top .av-special-heading.av-25p0vxa-f268051bc1409b744679cc3dbe07ca87{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-25p0vxa-f268051bc1409b744679cc3dbe07ca87 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-25p0vxa-f268051bc1409b744679cc3dbe07ca87 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-25p0vxa-f268051bc1409b744679cc3dbe07ca87 av-special-heading-h3  avia-builder-el-2  el_before_av_toggle_container  avia-builder-el-first '><h3 class='av-special-heading-tag '  >FAQ\u2019s<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='togglecontainer av-la2np2pn-0da10cc5f8eb4d7a18db62f906a5c450  avia-builder-el-3  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-la2nmlsb-a1dfedd132303d8ae7f18fd68263b816' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Do all employees have to use MultiFactor Authentication?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do all employees have to use MultiFactor Authentication?\" data-aria_expanded=\"Click to collapse: Do all employees have to use MultiFactor Authentication?\">Do all employees have to use MultiFactor Authentication?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Yes, all employees have to use MFA to access all resources including but not limited to webmail, Canvas, Munis, Instructional resources, and Infinite Campus that are behind the LaunchPoint authentication portal. Even if employees attempt to access resources such as Infinite Campus or Canvas through the direct backdoor link, they will be required to Multi Factor Authenticate.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lbcetkw4-a12ebd61742cf6e932f5c8cb64f3850f' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Will students be expected to Multi Factor Authenticate to access resources?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Will students be expected to Multi Factor Authenticate to access resources?\" data-aria_expanded=\"Click to collapse: Will students be expected to Multi Factor Authenticate to access resources?\">Will students be expected to Multi Factor Authenticate to access resources?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>No, there are no plans at this time to require students to multi factor authenticate<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nndyq-8674ab9a2ca41914f8fa87b0415399f0' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Do I have to use a smartphone?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I have to use a smartphone?\" data-aria_expanded=\"Click to collapse: Do I have to use a smartphone?\">Do I have to use a smartphone?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>All employees are being issued a YubiKey. Employees may choose to authenticate via their assigned YubiKey or their personal cell phone via the Duo App.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nosza-1-4a40e128c7fa95859ed30a7b56111cd0' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Which versions of Android does Duo Mobile support?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which versions of Android does Duo Mobile support?\" data-aria_expanded=\"Click to collapse: Which versions of Android does Duo Mobile support?\">Which versions of Android does Duo Mobile support?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The current version of Duo Mobile supports Android 10.0 and greater, as well as Android Go 10.0 and greater. Duo recommends upgrading to the most recent version of Android available for your device. We cannot ensure the compatibility of Duo Mobile with custom variants or distributions of Android. Duo Mobile is not supported for use on ChromeOS or Huawei.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nosza-1-2-1a142dff99e84c60fe0862f5576b39a8' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Which versions of iOS does Duo Mobile support?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which versions of iOS does Duo Mobile support?\" data-aria_expanded=\"Click to collapse: Which versions of iOS does Duo Mobile support?\">Which versions of iOS does Duo Mobile support?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The current version of Duo Mobile supports iOS 14.0 and greater, but we cannot guarantee Duo Mobile&#8217;s functionality on <a href=\"https:\/\/help.duo.com\/s\/article\/1340?language=en_US\" target=\"_blank\" rel=\"noopener\">preview\/beta software provided by Apple<\/a>. Duo recommends upgrading to the most recent version of iOS available for your device. The Duo Mobile app is compatible with the M1 iPad Pro.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nnrr4-32c4ca010a9ed104f35c25ba68d53a8f' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"Who will receive a security key (YubiKey)?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Who will receive a security key (YubiKey)?\" data-aria_expanded=\"Click to collapse: Who will receive a security key (YubiKey)?\">Who will receive a security key (YubiKey)?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>A YubiKey will be provided for all employees.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lbcf1ldx-8cf047e516967db53132abb0be08034e' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Does the YubiKey store my personal information such as my fingerprint or other personally identifiable information?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does the YubiKey store my personal information such as my fingerprint or other personally identifiable information?\" data-aria_expanded=\"Click to collapse: Does the YubiKey store my personal information such as my fingerprint or other personally identifiable information?\">Does the YubiKey store my personal information such as my fingerprint or other personally identifiable information?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>No, the gold circle with the Y on it is a capacitive touch circle that does not read your fingerprint. Additionally, the YubiKey does not store any data and does not have any capacity to track an individual\u2019s location.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lbcf232q-2a065b8331fd32af014ad7c1342c6149' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"What happens if I lose my YubiKey?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What happens if I lose my YubiKey?\" data-aria_expanded=\"Click to collapse: What happens if I lose my YubiKey?\">What happens if I lose my YubiKey?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>If you lose your YubiKey, it will cost $20 to replace. If you have chosen to set up your personal mobile phone as a second MFA device then after you have paid the $20 to replace your YubiKey,\u00a0 your TSA, or other school level appointed individual can give you a new YubiKey and you can set it up the same way you will today. If you have chosen not to set up your personal cell phone as a second device, then you will need to request a new password and YubiKey from technology via your school administration. Please note that it will take 36-48 hours for your new YubiKey and password to arrive via the courier to your school. You will have the option to travel to the Instructional Support Center to pick up your replacement YubiKey and password after your administration has authorized replacement credentials.<br \/>\n<a href=\"https:\/\/www.hallco.org\/web\/purchase-yubikey\/\">Click Here for Purchase Yubikey options<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2no5pm-fa74694d68ac783aea759af5fdab880d' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"Which applications will be MFA enabled in HCSD?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which applications will be MFA enabled in HCSD?\" data-aria_expanded=\"Click to collapse: Which applications will be MFA enabled in HCSD?\">Which applications will be MFA enabled in HCSD?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>In order to protect sensitive data MFA will be enabled to access LaunchPoint and any application which authenticates via LaunchPoint.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nogrj-c89942ea626b9872968b7bcbb2246700' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"How often will I be prompted for verification?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How often will I be prompted for verification?\" data-aria_expanded=\"Click to collapse: How often will I be prompted for verification?\">How often will I be prompted for verification?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Depending on several factors a person may, or may not, be prompted to provide the MFA verification. The general expectation is that if you sign out of LaunchPoint and close the web browser, you will be required to perform MFA verification when signing in again.\u00a0 Launchpoint also has a built-in timeout function. After 60 minutes of no interaction with LaunchPoint users will be required to log back in.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lbcf32hu-d83b32684273911f1639e13aa09f4070' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Will the DUO mobile app work if there is no cell phone service in my school building?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Will the DUO mobile app work if there is no cell phone service in my school building?\" data-aria_expanded=\"Click to collapse: Will the DUO mobile app work if there is no cell phone service in my school building?\">Will the DUO mobile app work if there is no cell phone service in my school building?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p style=\"font-weight: 400;\">All Hall County Employees now have easier access to Hallco-WLAN where you can receive phone calls, most texts, and smartphone app data for Duo and other of your personal apps via the district Wi-Fi.\u00a0 Please reach out to school\u2019s TSA or Principal appointed individual if you need assistance.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lbcf4b7k-8e8fcfe3642610d1b5a09d73aa6e987e' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"What do I do if I get a new phone?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What do I do if I get a new phone?\" data-aria_expanded=\"Click to collapse: What do I do if I get a new phone?\">What do I do if I get a new phone?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>If you got a new phone or new phone number, updating your information via the \u201cAdd a New Device\u201d feature in the DUO prompt screen is easy.\u00a0 We have specific directions on our DUO informational page.\u00a0 Just visit: <a href=\"https:\/\/www.hallco.org\/web\/new-phone\/\" target=\"_blank\" rel=\"noopener\">DUO with new Phone Instructions\u00a0<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nosza-996f11b7c9841b8f0489343efb4e6951' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"Who do I contact for assistance with setup?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Who do I contact for assistance with setup?\" data-aria_expanded=\"Click to collapse: Who do I contact for assistance with setup?\">Who do I contact for assistance with setup?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Contact your school\u2019s TSA or Principal appointed individual for assistance with DUO.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la2nosza-1-1-8b062af4c0c857de86089751461b98a3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"Does the DUO mobile app have access to my private information?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does the DUO mobile app have access to my private information?\" data-aria_expanded=\"Click to collapse: Does the DUO mobile app have access to my private information?\">Does the DUO mobile app have access to my private information?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Duo Mobile cannot access things like your contacts, photos, text messages, and emails on your phone.\u00a0 However, there are a few device permissions that DUO requests to help make MFA easier for you.\u00a0 DUO Mobile will request permission to Send Push Notifications.\u00a0 This is to send you a login request to approve or deny, or to alert you to a security issue we detect on your device.\u00a0 DUO Mobile will also ask permission for Camera Access.\u00a0 This permission requires you to explicitly grant permission for Duo mobile to use your camera to scan QR codes that are used to add accounts.\u00a0 Duo Mobile will never access your photos and will only use your camera when you are scanning a QR code.\u00a0 For more information please visit: <a href=\"https:\/\/help.duo.com\/s\/article\/4683?language=en_US\" target=\"_blank\" rel=\"noopener\">DUO Mobile Privacy Information<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-27326","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DUO FAQ - Hall County Schools<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hallco.org\/web\/duo-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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