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Recommended Pre-requisite Hardware for Managing Apple iOS Devices

Recommended Pre-requisite Hardware for Managing Apple iOS Devices

The following hardware is recommended to have on-site prior to purchasing and attempting to manage Apple iOS Device: Mac Computer – Technology Dept recommendation: 13 inch MacBook Pro laptop Powered 2.0+ USB Hub (for managing only – hub will only charge iPod Touch, not iPad) – an example of a compatible 10-port powered USB hub is linked below: Aluratek 10-Port USB 2.0 Hub More powerful hub for managing (syncing/charging)...

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Support for Apple/Mac Hardware

Support for Apple/Mac Hardware

Please use the following procedures when your school is in need of support with Apple/Mac hardware (MacBooks, iPads, iPods, etc.): School is to enter a technology work-order for support on Apple/Mac hardware just as would be done for non-Apple hardware. Technology Support Technician (TST) will respond to school and assess situation. TST will resolve the issue if it is within their scope. If the problem is beyond the scope of a TST, issue...

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Purchasing Procedures for Apple Products

Purchasing Procedures for Apple Products

Please use the following procedures when your school would like to purchase Apple iPod Touch or iPads: 1.  Request a quote via email from Elisa Lorentz (elisa.lorentz@hallco.org).  Please be as specific as possible with the quote request including the following: Model (iPad – 16GB, 32GB, 64GB; iPod Touch – 8GB, 32GB, 64GB) Quantity Protective covers (Technology can make a recommendation upon request.) Engraving information...

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Establishing a School iTunes Account

Establishing a School iTunes Account

Setup a G-mail account (if one doesn’t already exist) for the school specifically for use with Apple iTunes.  A suggestion for the format of the G-mail address is to use the school’s abbreviation as in the following example:  School Name:  Hall County School  Example G-mail address: hcsapple@gmail.com;  Click here to create a school G-mail account. Create a school iTunes account by using the following procedures: Open iTunes...

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